Technical support is available to registered users of supported products who are covered as described in our technical support policy.

Before calling, please be prepared to provide the following information:

• Your registration information: the product serial number, your name,
  phone number, mailing address, and e-mail address.
  
  
• The software version number and system information.
  
  
• A description of the problem, and any relevent information regarding
  prior technical support assistance.